Forgotten Password

This application is only for users of the members' area of the LMA website who are already registered. By entering your work email address and clicking the Send button, you will be emailed a link from donotreply@lma.eu.com to reset your password within a matter of moments. If you do not get the password reset email, please check your spam folder or speak to your IT department.

You will also be redirected to this page if you have provided incorrect login details 4 times in one day. This will temporarily lock you out of your LMA account until the following day. After the 4th attempt, you will be redirected to this page in order to reset your password, or alternatively try to login again the following day.

If you forget your password and try to re-register, the website will automatically prevent this and instead direct you to the forgotten password facility.


Creating a new password

While entering a new password via the link that we will email to you, it must be at least 8 characters and contain at least one number and one capital letter. The only special characters that we accept are ! @ # $ % ^ & *

To confirm your password changes, you will need to click on the Change button rather than hitting the enter on your keyboard. If the new password you enter matches your current password you will not be able to log in and will have to repeat the forgotten password process again.